Please first, give us an opportunity to replace any damaged or defective unit 1-800-868-0964.

You may return your purchase within 30 days for any reason for a full refund. ( Please see our return policies for exceptions.)

You will be responsible for return shipping. However you may keep any coupons of gifts sent to you in respect to your purchase.

Please call us for a return authorization number and return instructions if you wish to return your item. The return authorization number must appear on the shipping container.

You are protected after 30 days by manufacturer warranties. Please click below to read the manufacturer warranties.

We believe our best is better for you. That's why we rely on it ourselves! We have worked very hard to develop the world's finest personal air cleaner and we are certain that you will be both pleased and surprised with the results you experience, once you start to use it.
30-Day, No-Questions-Asked, Money-Back Guarantee

In the unlikely event that you're not completely thrilled with your new air cleaner, we provide a 30-day, no-questions-asked, money-back guarantee. For complete details please see your Austin Air Dealer.

5-year mechanical warranty

Your specialty air cleaner is warranted to be free from defects in material and workmanship under normal residential use for five years from the date of purchase.

5-year pro-rated filter warranty

The filter has a pro-rated 5-year warranty, by far the most comprehensive in the industry.

This Limited Warranty is provided by Blueair Inc. in North America and Blueair AB outside of North America and contains the only express warranty provided to you.

BLUEAIR DISCLAIMS ANY EXPRESS WARRANTY NOT PROVIDED HEREIN AND ANY IMPLIED WARRANTY, GUARANTEE OR REPRESENTATIONS AS TO THE SUITABILITY FOR ANY PARTICULAR PURPOSE, PERFORMANCE, QUALITY AND ABSENCE OF HIDDEN DEFECTS, AND ANY REMEDY FOR BREACH OF CONTRACT, WHICH BUT FOR THIS PROVISION, MIGHT ARISE BY IMPLICATION, OPERATION OF LAW, CUSTOM OF TRADE OR COURSE OF DEALING, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. EXCEPT AS PROVIDED IN THIS AGREEMENT, BLUEAIR FURTHER DISCLAIMS ANY RESPONSIBILITY FOR LOSSES, EXPENSES, INCONVENIENCES, SPECIAL, INDIRECT, SECONDARY OR CONSEQUENTIAL DAMAGES ARISING FROM OWNERSHIP OR USE OF THE PRODUCTS.

This Limited Warranty gives you specific legal rights and you may also have other rights which may vary upon legal jurisdiction.

Obvious defects must be communicated to the Authorized Dealer within 10 days from the purchase date.

This warranty shall not apply to damage caused through misuse, wear and tear, neglect, unauthorized repair, to damage caused through installation, adaptation, modification or use in an improper manner or inconsistent with IQAir’s operating and maintenance instructions, wear or deterioration due to environmental conditions or to damage occurred during transit.

IQAir North America, Inc. will not be liable under this warranty for any fault or damage arising from defective workmanship, if the Product has been serviced, repaired or modified by any person other than IQAir North America, Inc. or the manufacturer’s serial label has been removed or tampered with.

All products returned for service or repair must be accompanied with a RA (Returned Authorization) number. The RA number must be clearly visible on the external packaging. The absence of an RA number will delay the service or repair process, for any shipment to IQAir North America, Inc. not accompanied with a RA number will not be accepted or immediately sent back to the shipper. Therefore, please call IQAir Solution Center to receive an RA number prior to shipment.

If within ten (10) years from the date of the original purchase by the end-user from the Authorized Dealer, an Airpura R600, V600 or UV600 (with the exception of filters or UV lamps) is proved to be defective by reason only of faulty workmanship or materials, Airpura Industries Inc. will at their option repair or replace the part or product free of charge for labor only. Any replacement parts deemed necessary by Airpura Industries will be charged to the purchaser.

The same warranty applies to the Airpura I-600 within two (2) years of purchase for parts and labor and within 5 years for labor only.

Obvious defects must be communicated to the Authorized Dealer within 10 days from the purchase date.

This warranty shall not apply to damage caused through misuse, wear and tear, neglect, unauthorized repair or to damage caused through installation, adaptation, modification or use in an improper manner or inconsistent with Airpura’s operating and maintenance instructions, wear or deterioration due to environmental conditions or to damage occurred during transit.

Airpura Industries will not be liable under this warranty for any fault or damage arising from defective workmanship, if the product has been serviced, repaired or modified by any person other than Airpura Industries Inc. or the manufacturer’s serial label has been removed or tampered with.

All products returned for service or repair must be accompanied with a RA (Return Authorization) number. The RA number must be clearly visible on the external packaging. The absence of an RA number will delay the service or repair process, for any shipment to Airpura Industries Inc. not accompanied with a RA number will not be accepted or will be immediately sent back to the shipper. Please contact Airpura Industries Inc to receive a RA number prior to shipment.